Do I need technical skills to use Rannah?
Do I need technical skills to use Rannah?
No. Most businesses get set up with our team’s help, either building it together in a live session or letting us build it entirely. If you’re comfortable with tech, you can also set it up yourself using our ready-made templates.
How do I know which setup is right for me?
How do I know which setup is right for me?
Answer our 3-minute questionnaire. Based on your business, your channels and how much help you want, we’ll recommend the right setup and package.
How much does it cost?
How much does it cost?
It depends on the channels you need and the level of setup help. Complete the questionnaire and you’ll receive your recommended package with pricing, or a tailored proposal from our team.
What do I need to prepare?
What do I need to prepare?
Your services, prices, opening hours and the questions customers ask most. If you take bookings, we’ll also need access to your booking calendar.
My business information isn't organized. Can I still use Rannah?
My business information isn't organized. Can I still use Rannah?
Yes. Our Done For You setup starts with a readiness review, where we help you gather and organize your information before building your assistant.
Which languages does it speak?
Which languages does it speak?
Arabic, including Gulf dialect, and English. It replies in the language your customer uses and can switch mid-conversation.
Can it answer calls on my existing business number?
Can it answer calls on my existing business number?
Yes. Our team connects your current Bahraini number, or sets up a new one, and tests everything before it goes live.
Does it work with my calendar or CRM?
Does it work with my calendar or CRM?
Yes. It connects to calendars such as Google Calendar, popular CRMs and online stores. Using a different system? Our team can connect it for you.
What happens when the AI can't answer a question?
What happens when the AI can't answer a question?
It hands the conversation to your team, with the full history, so your customer never has to repeat themselves.
Is my data secure?
Is my data secure?
Yes. Your data is encrypted, fully isolated, and protected in line with GDPR.
Need More Help?
If you can’t find an answer to your question, feel free to:- Email us: support@rannah.io
- In-app support: Open System → Support in the dashboard sidebar to chat with Rannah’s support agent.
